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New online Mental Health Advice & guidance service for young people

Posted on April 15th, 2023

A new online mental health and advice service has launched for young people aged 10-25 in Hertfordshire.

The Sandbox replaces the previous service, Kooth, which ended on 31 March. Its website offers access to games, worksheets, group chats and online events for children, young people, their parents/carers, teachers and other professionals.

The Sandbox also provides access to online cognitive behavioural therapy (CBT), or one to one support from professional therapists by text, phone, online chat or video call based on a triage of the young person’s needs.

The service is available through:

  • the Sandbox website (24 hours a day, seven days a week)
  • therapy sessions: 7am-10pm Mondays-Fridays and 10am-10pm Saturdays and Sundays
  • live chat: 10am-8pm Mondays-Fridays.

Signing up is easy and doesn’t need a referral from a professional – visit The Sandbox website.

Opening Times

  • Monday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Tuesday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Wednesday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Thursday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Friday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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