Everest House Surgery

Everest Way, Hemel Hempstead, Herts, HP2 4HY

Telephone: 01442 500 164

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Non-NHS Services

The National Health Service (NHS) provides most health care to most people free of charge, but there are exceptions. Prescription charges have existed since 1951 and there are a number of other services for which fees are charged because the service is not covered by the NHS, for example producing medical reports for insurance companies, solicitors or employers.

Doctors are involved in a whole range of non-medical work, largely on the basis that they occupy a position of trust within the community, and are in the position to verify the accuracy of information. If a GP signs a certificate or completes a report it is a professional duty that s(he) checks the accuracy of such information. This may involve examining the patient’s entire medical record.

Do GPs have to do non-NHS work for their patients?

With certain limited exceptions for example, a GP confirming that one of their patients is not fit for jury service, GPs do not have to carry out non-NHS work on behalf of their patients.

Whilst GPs will always attempt to assist their patients with the completion of forms for example for insurance purposes, they are not required to do such non-NHS work.

Why does it sometimes take my GP a long time to complete my form?

Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients.

Most GPs have a very heavy workload and paperwork takes up an increasing amount of their time, so GPs complete this work outside of, and in addition to, their normal hours.

If you have a deadline for your request please let us know. We will always work to complete a request as quickly as possible but out GPs do non contractual work out of NHS time at the evenings or weekends so that NHS work does not suffer.

I only need the doctor’s signature – what is the problem?

When a doctor signs a certificate or completes a report it is a condition of remaining on the Medical Register that they only sign what they know to be true.

In order to complete even the simplest of forms therefore, the doctor might have to check the patient’s entire medical record.  Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (the doctors’ regulatory body) or even the police.

Private Fees – 1st September 2021

Medical Report Request

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Opening Times

  • Monday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Tuesday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Wednesday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Thursday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Friday
    08:00am to 01:00pm
    02:00pm to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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