Abdominal pain
Acute Asthma
Who do I see?
Attend walk in centre or A&E
Advice
For routine asthma care, please book to see the practice nurse.
Alcohol advice
Anxiety
Athletes Foot
Back pain
Who do I see?
Community pharmacy/ physiotherapist / GP after 7 days
Advice
Blocked ears (wax)
Who do I see?
Community pharmacy
Advice
Find your local community pharmacy
A pharmacist can help with earwax build up.
Speak to a pharmacist about earwax build up. They can give advice and suggest treatments.
They might recommend chemical drops to dissolve the earwax. The earwax should fall out on its own or dissolve after about a week.
Do not use drops if you have a hole in your eardrum (a perforated eardrum).
Blood pressure monitoring
Who do I see?
Practice nurse
Advice
These can also be performed at most local pharmacies. If the results are high, a GP appointment would be needed for further evaluation.
Blood tests
Who do I see?
Practice nurse or HCA (healthcare assistant) / treatment room nurse
Advice
Appointments for blood tests MUST have been requested by your doctor or other healthcare professional.
Boils
Who do I see?
Community pharmacy / GP
Advice
Breathlessness
Bruised ribs
Who do I see?
Community pharmacist / GP / UCC
Advice
For pain relief, please search for your nearest community pharmacy.
or difficulty breathing, please book an appointment with the surgery.
Further information about broken or bruised ribs from NHS UK
Burns
Who do I see?
Practice nurse / urgent care centre if severe
Advice
If severe, please search for your nearest urgent care centre.
If not, please book an appointment with the practice nurse.
Cellulitis
Who do I see?
GP
Advice
Please book your appointment with the surgery.
Cervical smear
Who do I see?
Practice nurse (female)
Advice
Once you are invited, please book an appointment with the practice nurse on a day that you are not bleeding or on your period.
Chest infections
Who do I see?
GP if persists for more than 1 week, or other chest issues (asthma)
Advice
You can book an appointment with the surgery.
Chest pain
Coils and implants
Who do I see?
Practice nurse / GP / sexual health clinic
Advice
You can book an appointment with the practice nurse.
Information about contraceptive implants
Coronary Heart Disease
Who do I see?
GP / practice nurse
Advice
Annual clinic appointments will be sent to all CHD patients, please ask for an earlier appointment if worried.
You can book an appointment with the appropriate healthcare professional, or alternatively, please phone the surgery to arrange your appointment.
Colds
Who do I see?
Community pharmacy
Advice
Search for your nearest community pharmacist.
Antibiotics are not needed for the common colds, as colds are caused by a virus.
Cold Sores
Contraception and family planning
Who do I see?
GP / practice nurse
Advice
Contraception and family planning appointments are available in any routine GP clinic. Please ensure your smears are up to date.
Please book to see the GP for an initial assessment and the nurse for repeat prescriptions once you are completed your first 3 months of medication.
You can book an appointment with your doctor/practice nurse.
Constipation
Who do I see?
Community pharmacy / GP if persists more than 1 week
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Cystitis
Who do I see?
Practice nurse / GP
Advice
You can book an appointment with the practice nurse/ doctor.
Cough
Who do I see?
Community pharmacy / GP if persists for more than 3 weeks
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Dental problems
Who do I see?
Dentist
Advice
Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.
NHS 111 can advise on an emergency dentist if needed.
Please note, the doctors do not see dental problems.
Dementia screening
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Depression
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Depot injection (contraceptio)
Who do I see?
Practice nurse
Advice
Please book to see the GP for an initial assessment and the nurse for repeat prescriptions once you are completed your first 3 months of medication.
Please ensure your smears are up to date.
You can book an appointment with the practice nurse.
Further information about the contraceptive injection from NHS UK
Diarrhoea
Who do I see?
Community pharmacist / GP if persists longer than 7 days or in a career dealing with food or caring for others
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Further information about diarrhoea and vomiting from NHS UK
Diabetes monitoring
Who do I see?
Practice nurse / healthcare assistant / GP
Advice
You can book an appointment with the surgery.
Dizziness
Who do I see?
See the practice nurse or healthcare assistant, immediately before a GP appointment
Advice
You can book an appointment with the nurse.
Diet / lifestyle changes
Who do I see?
Healthcare assistant or practice nurse
Advice
You can either book an appointment with appropriate healthcare professional, or alternatively, please phone the surgery to arrange your appointment.
Dressings
Who do I see?
Practice nurse or HCA (healthcare assistant) / treatment room nurse
Advice
You can either book an appointment with the appropriate healthcare professional, or alternatively, please phone the surgery to arrange your appointment.
Drug addiction
Who do I see?
Talk to Frank or Alcoholic Anonymous
Advice
Information about drugs please visit, Talk To Frank.
Please phone 0300 1236600, for self referral help.
Call free, 0800 9177 650 or Email AA
Earache
Who do I see?
GP
Advice
You can book an appointment with your Doctor.
Ear care / Ear wax
Who do I see?
Practice nurse or HCA (healthcare assistant) / treatment room nurse
Advice
Search for your nearest community pharmacist.
If you think you may need ear irrigation (‘syringing’ ) please book an appointment with the appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.
Eczema
Who do I see?
Community pharmacy / GP if persists for more than 4 weeks or is infected
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Emergency contraception
Who do I see?
Community pharmacy / family planning clinic / GP
Advice
Search for your nearest community pharmacist, or for your nearest family planning clinic.
You can book an appointment with your doctor.
Further information about emergency contraception from NHS UK
Eye injuries
Who do I see?
Urgent care centre / A&E if severe
Advice
Please search for your nearest Urgent Care Centre.
If severe, please go to your nearest A&E department.
Flatulence
Who do I see?
Community pharmacy / GP
Advice
Search for your nearest community pharmacist.
You can either book an appointment with the appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.
Flu
Who do I see?
Community pharmacy / GP if persists for more than 7 days or difficulty breathing
Advice
Search for your nearest community pharmacist.
Please book an appointment with your GP.
Flu vaccine
Who do I see?
Practice nurse / HCA (healthcare assistant) / treatment room nurse
Advice
You can either book an appointment with the appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.
Fungal infections
Who do I see?
Community pharmacy / GP if it persists
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
General advice
Who do I see?
Self care / 111 / community pharmacy
Advice
You can phone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.
Genital infections including Herpes
Who do I see?
Genitourinary (GUM) clinic / GP
Advice
Find a GUM clinic near you.
You can book an appointment with your doctor.
Hayfever
Who do I see?
Community pharmacy
Advice
Hay fever medications are available from the chemist without needing to see your GP.
Head injuries
Who do I see?
Community pharmacy / GP / urgent care centre if severe
Advice
Please search for your nearest Urgent Care Centre, or search for your nearest community pharmacist.
You can book an appointment with your doctor.
Head lice
Who do I see?
Community pharmacy / school nurse / practice nurse
Advice
Search for your nearest community pharmacist.
You can book an appointment with the practice nurse.
Headaches
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Hyperventilation
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Indigestion
Who do I see?
Community pharmacy / GP if it persists
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Infected wounds
Who do I see?
Practice nurse
Advice
You can book an appointment with the practice nurse.
Insect bites
Who do I see?
Community pharmacy / GP
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Mental health
Who do I see?
GP / mental health support services / Samaritans
Advice
These are helplines with specially trained volunteers who’ll listen to you, understand what you’re going through, and help you through the immediate crisis.
Samaritans operates a free service 24 hours a day, 365 days a year for people who want to talk in confidence. Call them on 116 123 or visit the Samaritans website.
Find out how to deal with a mental health crisis or emergency.
Further information from NHS UK How to access mental health services
To see your GP
You can book an appointment with your doctor.
Moles
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Mouth problems
Who do I see?
Community pharmacy / dentist / GP for dental abscess if not emergency dentist available
Advice
Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services, or you may Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Nappy rash
Who do I see?
Community pharmacy or health visitor
Advice
Neck pain
Who do I see?
Community pharmacy / GP if it persists
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Nosebleeds
Who do I see?
111 / urgent care if severe / GP if several episodes
Advice
Pinch nose (do not lean head back) and apply ice pack. Find out more information about nose bleeds.
If concerned, you can ring 111, or search for your nearest urgent care centre.
You can book an appointment with your doctor.
Panic attacks
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Further information about panic attacks available from NHS UK
Period problems
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Further information about period problems available from NHS UK
Phobias
Who do I see?
GP
Advice
You can book an appointment with your doctor.
Rashes
Who do I see?
Community pharmacy / GP if persists for more than 7 days.
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Rectal problems
Who do I see?
Community pharmacy / GP if persists for more than 7 days.
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Removal of stiches
Who do I see?
Practice nurse / HCA (healthcare assistant) / treatment room nurse
Advice
You can either book an appointment with appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.
Shingles vaccine
Who do I see?
Practice nurse / HCA (healthcare assistant) / treatment room nurse
Advice
You can book an appointment with the appropriate nurse.
Further information about the shingles vaccination available from NHS UK
Sinusitis
Who do I see?
Community pharmacy / GP if it persists
Advice
Search for your nearest community pharmacist.
You can book an appointment with your doctor.
Skin conditions
Who do I see?
Community pharmacy / GP if it persists
Advice
Search for your nearest community pharmacist.
You can book an appointment with your Doctor.
Further information about common skin conditions available from NHS UK
Smoking cessation
Sore eyes
Who do I see?
Optician / community pharmacy / GP if it persists
Advice
If severe, please go to your nearest A&E departments.
Please search for your nearest opticians or search for your nearest community pharmacist.
You can book an appointment with your doctor.
Sore penis
Who do I see?
Sexual health clinics / GP if it persists
Advice
You can book an appointment with the GP.
Sore throat
Who do I see?
Community pharmacy / GP if it persists
Advice
Search for your nearest community pharmacist.
If you have a sore throat, there are a number of ways you can help yourself.
Paracetamol can help with the pain, andgargling with warm, salty water may help shorten theinfection (but this isn’t recommended for children). In most cases, you only need to see your GP if your sore throat doesn’t improve after a week.
You can book an appointment with your doctor.
Sprains
Who do I see?
Community pharmacy / GP if it persists over 7 days / urgent care centre
Advice
Search for your nearest community pharmacist.
If it is a suspected serious injury, please search for your nearest urgent care centre.
You can book an appointment with the GP.
Stings
Styes
Who do I see?
Community pharmacy / optician / GP if it persists
Advice
Please search for your nearest opticians or search for your nearest community pharmacist.
You can book an appointment with the GP.
Sunburn
Termination of pregnancy
Who do I see?
Sexual health services / family planning clinic
Advice
Termination of pregnancy service is for women who are pregnant and want to discuss their pregnancy options, which might include having a termination. Your local clinic will offer advice and information, and can help you with a hospital appointment if that is what you decide to do.
Find pregnancy termination services
Further information on terminating your pregnancy from NHS UK
Tetanus injection
Who do I see?
Practice nurse / HCA (healthcare assistant) / treatment room nurse
Advice
You can either book an appointment with the appropriate healthcare professional or, alternatively please phone the surgery to arrange your appointment.
Threadworm
Thrush (vaginal)
Who do I see?
Self help advice / community pharmacy / sexual health clinic
Advice
You find information on the NHS help page. You can also search for your nearest community pharmacist.
If you are sexually active, you can also visit your local sexual health clinic.
Tiredness and fatigue
Who do I see?
Self help / GP
Advice
Feeling exhausted is so common that it has its own acronym, TATT, which stands for “tired all the time”.
If you feel that you are still experience symptoms of tiredness, please book an appointment with your GP.
Travel vaccinations
Who do I see?
Practice nurse
Advice
Please book an appointment, at least 6 weeks or more before travelling.
You can book an appointment with the practice nurse.
Urine infections
Who do I see?
GP
Advice
Please bring a urine sample into the consultation; sterile pots available at reception.
You can book an appointment with the GP.
Further information on urinary tract infections (UTIs) from NHS UK
Vaginal discharge
Who do I see?
Sexual health clinic / practice nurse / GP
Advice
Search for your nearest community pharmacist.
If you are sexually active, you can visit your local Sexual Health Clinic.
You can book an appointment with the practice nurse/GP.
Verrucae
Who do I see?
Community pharmacy
Advice
Search for your nearest community pharmacist who can advise on over the counter treatments available.
Vitamin B12 injection
Who do I see?
Practice nurse or HCA (healthcare assistant) / treatment room nurse
Advice
You can either book an appointment with the appropriate healthcare professional, or alternatively please phone the surgery to arrange your appointment.
Further information on Vitamin B12 or folate deficiency anaemia from NHS UK
Vomiting
Who do I see?
Community pharmacy / GP
Advice
Search for your nearest community pharmacist.
For babies and toddlers, or if it persists longer than 1 week in children and adults, please book an appointment with your doctor.
Warfarin monitoring
Who do I see?
Referral required
Advice
If you are taking warfarin blood thinning tablets, we can refer you for this service.
You can book an appointment with your doctor.
Warts
Who do I see?
Community pharmacy / GP
Advice
Search for your nearest community pharmacist who can advise on over the counter treatments available.