Requesting Medication

We encourage patients to use the NHS App or another online service to order their repeat medication, where possible.  The NHS App gives people who take regularly prescribed medication a quick, easy, and more convenient way to request their next repeat prescription. You can send your request any time of day. It can be accessed via your mobile phone, computer or tablet. You need to be aged 13 or over to register. To find out more about the NHS App click HERE or for other providers click HERE, please note this is not an exhaustive list.

Should you not have access to or are unable to use an online service provider to order your repeat medication, you can submit a written request or use the right-hand slip on your prescription which shows the authorised repeats available for you to order. Please tick and initial each item you require. You can post or deliver the slip to your surgery. If you are ordering using your Repeat Prescription Request slip, please ONLY tick the medicines you need. Please put a line through the items you do not need. If you do not have your repeat slip available, reception can provide you with a copy.

Should you need to request an ‘acute’ medication, please complete an administrative eConsult form, which will then be sent to our team and reviewed by the doctor.

For reasons of confidentiality, we are unable to take repeat prescription requests over the telephone. We also do not accept prescription requests via email. All requests for medication or repeat prescriptions require at least 3  working days notice.

If you’ve arranged to collect your medication or prescription from a pharmacy, please ensure you allow sufficient time for processing.

If you wish to request a medication that is not on your repeat medication or of there is any query on your medication, please note that it may take up to a week to complete your request.

Out of Hours

If you have run out of prescribed medicines and need some urgently, there are a few ways to get an emergency supply, including out of hours. Click HERE for more information.