The way you access health care information, advice and services on the telephone is changing. Over the next few months the 0845 4647 service is being replaced by NHS 111 in England.

You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency.

You will be assessed, given advice and directed straightaway to the local service that can help you best.
Calls to NHS 111 are free from landlines and mobile phones.   If you are calling on behalf of someone else please make sure they are available as you will be asked questions to assist in diagnosing your problems.

or more details see the website: http://www.nhsdirect.nhs.uk/

You can also:

– check your symptoms online with the NHS Health and Symptom Checkers
– download the NHS health and symptom checker app
– access health advice and information on NHS Choices

With the right advice and information, lots of non-serious health problems can be treated at home or following a visit to your local pharmacist. If the problem is more serious, you may need to see your doctor or go to hospital.